Privacy Policy

This Privacy Policy explains how Mavio ("we", "us", or "our") collects, uses, stores, and shares information about visitors to our website and individuals who interact with our services, including our waitlist and newsletter sign-ups. By using our website, you agree to the practices described in this policy.

Information We Collect

• Information you provide directly: name, email address, and any information you share via forms (e.g., waitlist signup, contact messages, surveys).
• Information collected automatically: device information, IP address, approximate location, and usage data collected through cookies and similar technologies.
• Information from service providers: we use tools such as Klaviyo (for email and subscriber management), Google Analytics (for analytics/measurement), and Google Ads (for advertising and conversions), which may collect data in accordance with their own privacy policies.

How We Use Your Information

• To provide and improve our website, products, and services.
• To manage waitlist and newsletter sign-ups, and to communicate with you.
• To personalize content, measure engagement, and perform analytics.
• To market our products and measure ad performance (including via Google Ads).
• To comply with legal obligations and protect our rights.

Cookies and Tracking Technologies

We use cookies and similar technologies to operate the site, analyze traffic, remember preferences, and measure marketing performance. You can control cookies through your browser settings. Disabling cookies may limit certain features of the site.

Email Marketing (Klaviyo)

We use Klaviyo to manage email sign-ups, deliver email communications, and analyze performance. If you subscribe, you may receive emails such as updates, product news, and promotions. You can unsubscribe at any time by using the link included in our emails or by contacting us. Klaviyo may process your data in accordance with its own privacy policy.

Analytics and Advertising

We use Google Analytics to understand how visitors use our site and Google Ads to measure conversions and improve advertising performance. These services may use cookies or similar technologies to collect data about your interactions with our site and other websites. You can learn more about how Google uses information here: https://policies.google.com/technologies/partner-sites and opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

How We Share Information

• With service providers that help us operate our business (e.g., hosting, analytics, advertising, email delivery, and customer communications such as Klaviyo, Google Analytics, and Google Ads).
• With professional advisors, authorities, or as required by law.
• In connection with a business transaction (e.g., merger, acquisition, or sale of assets).

Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements.

Your Choices and Rights

• You may unsubscribe from marketing emails at any time using the link in our emails.
• You may request access to, correction of, or deletion of your personal information, subject to limits under applicable law.
• You can control cookies through your browser settings.

Data Security

We implement reasonable technical and organizational measures designed to protect personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.

International Data Transfers

Your information may be stored and processed in countries other than your own, where data protection laws may differ. We take steps to ensure appropriate safeguards are in place when transferring personal data.

Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page and update the “Last updated” date above.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us via our contact page.